Company: Pensight Inc.
Position Title: Pensight Product & Tech Lead
Location: U.S.based
Employment Type: Full-time
Department: Product & Engineering
Overview
This role serves as the Product & Technology Integration Lead for Pensight’s global business, with primary responsibility for evolving Pensight into a core growth product for the global market.
In this position, the individual is expected to translate business strategy into concrete outcomes through technology and product execution. The mission includes end-to-end ownership of product ideation, design, implementation, and operation, ensuring that strategic intent is realized through scalable and reliable systems.
This is not a conventional engineering management role. Rather, it is a cross-functional leadership position that integrates business, customer value, and technology to materialize product value in real market conditions.
Reporting Line
Reports to Group CTO
Role Scope and Collaboration
Discovery of customer problems, hypothesis formulation, and validation in product value creation are conducted in close collaboration with the business team.While customer insights and value hypotheses are primarily led by the business side, this role is expected to engage deeply in those discussions, proposing feasible and scalable solutions from the perspectives of technology, implementation, and UX, and taking responsibility for turning those hypotheses into tangible product value.
Core Responsibilities and Authority
Technology Strategy & Architecture
Define and execute technology stack, system architecture, infrastructure design, and development processes locally.
Product Development Strategy
Lead MVP, PoC, and release planning; define development scope and priorities aligned with business plans and KPIs.
Background, intent, and decision criteria are shared regularly. Advice may be provided during major risk or direction changes, but decisions are made locally.
Organization Design & Hiring
Independently design, hire, and evaluate local PM, engineering, and design teams.
Hiring rationale and org design context are shared to ensure backup and rapid support if needed.
Process & Operations Design
Design and establish autonomous local processes from development through release, validation, and iteration.
Overall process visibility is ensured via documentation; no routine intervention required.
Business–Product Alignment
Lead local prioritization, requirements definition, and customer value design, ensuring alignment with business direction.
Decision structures and history are documented to maintain transparency.
Sprint & Delivery Operations
Establish sprint planning, QA structures, and deployment approval flows.
No intervention unless review is requested.
External SaaS & Vendor Management
Manage usage and selection of SaaS such as Stripe, Twilio, SendGrid, including contract changes and alternatives.
Contract approval and expenditures require company approval.
Technical Communication & Documentation
Design and publish system architecture and operational documentation.
CTO retains continuous access as governance backup.
Responsibilities (Short to Mid-Term)
Full Ownership of Product and Technology Outcomes
Design feature development and technical investments from the standpoint of product value, driving improvements that directly impact revenue, retention, and ARPU.
Technical decisions are made with the expectation that they translate directly into business outcomes, balancing short-term delivery with long-term platform robustness.
Knowledge Transfer and Standardization Post-Founder Transition
Fully absorb and standardize all existing codebase, infrastructure, and operational knowledge, eliminating single-person dependencies.
Establish development environments that allow continuous improvement by any qualified team member through automation, monitoring, and testing frameworks.
Translating Value Hypotheses into Product Reality
Collaborate closely with business leaders to implement defined value hypotheses through technology and UX, ensuring high-quality user experience and conversion performance.
Continuously reflect market and user behavior changes into product updates, building a data-driven improvement loop for global users.
Building the Development Organization
Design local hiring strategies, role specialization, and sprint operations to establish a self-operating team of 3–5 members.
Implement development standards, review processes, and quality benchmarks that enable stable and repeatable delivery.
Team Leadership and Autonomous Operations
Lead recruitment, onboarding, development, and evaluation of engineers, PMs, and designers, forming a compact, high-impact team.
Through delegation and process definition, establish a system that produces consistent results without reliance on specific individuals.
Risk Management Through Transparency
Ensure all major decisions, designs, and operational policies are documented and transparent, allowing executive leadership to maintain situational awareness at all times.
Standardize procedures and responsibility boundaries so that business continuity is maintained even under unexpected risk scenarios.
How to apply
To apply, contact us info@pensight.com
